Important Fan Information

Club News
17 Aug 2024
5 Minutes
Leicester City would like to provide supporters with some important updates ahead of the Club’s Premier League opener with Tottenham Hotspur at King Power Stadium on Monday 19 August (8pm BST kick-off).

- Leicester City host Tottenham Hotspur on Monday 19 August
- The game at King Power Stadium will kick-off at 8pm BST
- Supporters asked to ensure Mobile Tickets have been downloaded to their smartphones before arrival

Once again for the 2024/25 season, fans are advised to arrive on Filbert Way as early as possible to avoid any potential queuing at turnstiles and to ensure everyone can get to their seats in time for kick-off. 

We’ve put together the below information for supporters to familiarise themselves with ahead of their visit on Monday evening.

TRIBUTE TO CRAIG SHAKESPEARE

We kindly ask all supporters to be in their seats in good time ahead of kick-off as the Leicester City family pays tribute to Craig Shakespeare with a minute’s applause ahead of kick-off. The former Leicester City manager sadly passed away earlier this month at the age of 60 and leaves behind an incredible legacy at the Football Club.

Craig was integral to Leicester City’s rise from League One to Premier League champions, while he also led to the Club to the UEFA Champions League Quarter-Finals as manager in 2017. He was a much loved and respected member of the Leicester City family and Monday’s game will give all supporters and staff a chance to pay their respects. 

MOBILE TICKETING

The use of mobile tickets is now commonplace for mass spectator events all over the world. At Leicester City, thousands of fans have benefitted from Mobile Ticketing (NFC) as their preferred method of entry into King Power Stadium, and the Club are encouraging as many members of the Blue Army to do so.

To help support the transition to mobile ticketing, a host of information and guides are available if you are using it for the first time. 

Please ensure your ticket is downloaded to your phone before you arrive at King Power Stadium on Monday night.

To read our FAQs on Mobile Tickets, click HERE and for further guidance on how to use Mobile Tickets, click HERE.

PRE-MATCH ENTERTAINMENT 

As we kick off the new season, fans arriving early for our opening game are in for a treat with a host of pre-match entertainment and activations. From 5pm to 7:30pm, the North Brick Weave will come alive with music, courtesy of our resident DJ, setting the perfect atmosphere to get everyone in the matchday spirit. Fans can take part in interactive games on stage, with chances to win fantastic prizes, including £50 and £150 Foxes Fanstore vouchers, as well as fun giveaways like Filbert lollies and LCFC drinking bottles.

For our younger supporters and the young at heart, there’s face painting and the opportunity to join the Colour Squad in painting the stadium blue. At approximately 6.15pm, our mascot Filbert Fox will be making an appearance to meet fans, adding to the excitement. Meanwhile, Panini enthusiasts can head over to our trading card swap station to complete their collections from the Premier League Adrenalyn XL™ 2025 Official Trading Card Game.

Football-themed activities will be available for all ages and abilities, including a Pana football cage, TEQBALL tables, a football shootout, and table football. 

EXCITING NEW FOOD PRODUCTS

This season, we’re delighted to introduce a variety of exciting new food vendors at the King Power Stadium, offering even more reasons to arrive early and make the most of your matchday experience. 

Positioned around the stadium, our new culinary partners bring a range of delicious options for fans to enjoy. From the North Stand to the South Stand, you can indulge in everything from classic currywurst and loaded poutine to gourmet pizzas and locally sourced farm produce. Whether you’re after something hearty, like a butter chicken naan bread or a Yorkshire pudding wrap, or just fancy a quick snack, there’s something to satisfy every taste.

In addition to these offerings, we’ve also introduced new beverages, including locally brewed beers and a selection of wines to enhance your matchday. For those seeking non-alcoholic options, we now stock Dash Water and have introduced low-alcohol Guinness cans, so there’s truly something for everyone. With so much on offer, we encourage all fans to come down early, explore the new vendors, and enjoy the atmosphere building up to kick-off.

DOWNLOAD THE LCFC APP!

This summer we were pleased to launch of our brand-new, free official app on Android following its launch on iOS, transforming the way our fans can engage with their team.

Make sure you download the app for all the latest matchday information from your Club, including being among the first to get team news, along with a host of exciting matchday features.

Download - Android
Download - iOS

CLAP BANNERS & HONESTY FLAGS

As you make your way into the stadium, be sure to collect a special Leicester vs Tottenham Hotspur clapper to cheer on the team, and don’t forget to wave one of our 2,000 brand new honesty flags in the bowl to get behind the team!

SOUTH EAST TICKET OFFICE

In response to valuable feedback from our supporters, we’re excited to announce the opening of a new South-East Ticket Office. We understand the importance of providing a smooth matchday experience, and this additional ticket office has been introduced to assist with queries and ease congestion at the main ticket office. While the South-East Ticket Office is a helpful resource for fans, please note that the majority of our staff are based in the main ticket office, which is recommended for more complex enquiries and ticketing needs. To further support your matchday experience, extra ticketing staff will also be stationed at turnstiles to assist with any issues related to entering the ground.

Additionally, our friendly Here to Help staff will be on hand throughout the day, easily identifiable in their bright pink t-shirts. They’re available to assist with any queries you may have, ensuring that your visit to the King Power Stadium is as enjoyable and hassle-free as possible. We’re here to listen, and we’re committed to continuously improving your matchday experience.

ROADWORKS

There are several roadworks in place across Leicester so supporters are urged to factor additional travel times to their journeys, as well as being aware that there are overnight closures planned for the M69 from 8pm on Monday.

All the latest detailed information on works in the city and across Leicestershire can be found on the Leicester traffic and travel map. Find out more HERE.

NEW KITS ON SALE

Pop by the Foxes Fanstore ahead of the game and get kitted out in the Club’s new home and away shirts, courtesy of adidas. 

The Foxes Fanstore will be open from 10am on Monday and will close at kick-off, before re-opening again for 45 minutes after the final whistle.

In addition to the new season’s kits, the Fanstore offers an extensive selection of merchandise, including a new range of trainingwear and leisurewear.

If you can't wait to explore the full LCFC range and want to plan your visit in advance, look no further than the official online store at LCFC.com/shop to browse through our collections.

SUPPORTER CONDUCT

Leicester City is dedicated to fostering a safe and inclusive environment for all individuals associated with our Football Club and is once again joining with football’s leading stakeholders to address rising incidents of discrimination in the game.

As the start of the 2024/25 season approaches, the Football Club wishes to reinforce the importance of behavioural expectations and remind individuals of the introduction of stronger consequences for any form of anti-social behaviour. 

Supporters are advised that not only will anti-social behaviour such as offensive chanting lead to sanctions from the Club, but it may also amount to a criminal offence and lead to further, more serious consequences for individuals involved. 

REPORTING PROCEDURES

If you experience, see or hear unacceptable behaviour on a matchday, report it. Please text 6066 starting your message with FOXES.

The Football Club takes discrimination in all its forms seriously and your support in helping us to eradicate it from King Power Stadium is vital in our mission to continue making football something that can be enjoyed by everyone. Please also refer to the Supporter Charter.

For more information, including about our social media banning policy, click HERE.

TICKET RESALE PLATFORM

The Ticket Resale Platform is intended to help our loyal Season Ticket Holders on the occasions where other commitments mean they are unable to attend a fixture at King Power Stadium. 

For those occasions, they will be able to make their seat available via our Ticket Resale Platform, and if purchased, they will receive 1/19th of the cost of their Season Ticket back.

Please also note that children under the age of two are not permitted into the stadium.

For full information, click HERE.

Leicester City’s Terms & Conditions are available HERE.

All times BST.