LCFC.com
Leicester City Football Club have continually strived to make all content on the Club website as accessible as possible to those with a range of disabilities.
These include low vision or sight loss, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and a combination of all of these.
To this end, the website is WCAG 2.0AA compliant.
For supporters who need a screen reader, please find links below.
For Windows, NV Access, click HERE.
For Apple with built in VoiceOver App, you will find help by clicking HERE.
General enquiries
For all accessibility and disability enquiries please contact our Disability Liaison Officer Anna Dickman on 0116 229 4540 or email disability@lcfc.co.uk.
If you require urgent assistance on any other matter, please telephone 0344 815 5000 (Option 2) or 07860 847911.
LCFC Help would appreciate it if you could complete a short survey relating to your experience. The survey can be found by clicking HERE.
Matchdays
On matchdays, there is a dedicated stewarding team to help these supporters to ensure they enjoy their matchday experience.
Each area of the ground has access for wheelchair users, while the concourses have accessible toilets, on the south stand there is a changing places facility with access granted via RADAR keys, obtained from stewards or a member of our accessibility stewards’ team.
All turnstiles are fitted with an accessible entrance. Other facilities available for supporters with disabilities to enhance their matchday experience at King Power Stadium, include:
Audio descriptive service
Headsets with full descriptive commentary can be provided for visually impaired supporters. These are available from the matchday staff entrance next to S5 an hour and a half before kick-off. We advise supporters to bring their own headphones, but these can also be provided.
Hearing loops
Hearing loops are fitted and clearly signed at various locations around King Power Stadium including the ticket office, Foxes Fanstore, main reception and catering outlets.
Sensory packs
Sensory packs are available on matchdays, please apply for your pack, including ear defenders, fidget spinners and an ID lanyard in advance of a home fixture by emailing disability@lcfc.co.uk.
Catering
Available in every stand throughout King Power Stadium, fitted with lower-level counters. Stewards can assist with ordering and transporting food and drink to the designated seating areas.
The Club also provide wheelchair accessible coach travel for all away fixtures throughout the season, this can be booked via the sales team on 0344 815 5000 (option 1).
If you have any other queries, please contact the Club’s Disability Liaison Officer Anna Dickman by emailing disability@lcfc.co.uk or telephone 0116 2294540.
LCFC DSA
The LCFC DSA (Disability Support Association) is an independent and voluntary organisation, self-funded by membership fees and fundraising.
Their main aim is to highlight the needs of supporters with disabilities. The LCFC DSA has built a strong working relationship with the Directors and management at the Club to ensure all supporters are treated equally at King Power Stadium. We are delighted that this has resulted in increased numbers of supporters with disabilities attending matches at King Power Stadium.
The DSA provides its members with advice and support by liaising with the Club on a regular basis. The DSA also hold social events for its members, including quiz nights. The LCFC DSA can be contacted on lcfcdsa@gmail.com.
If you require this information in another format, please click HERE.