Mobile Tickets: Be Ready For Matchday
- Mobile Tickets (NFC) are in use at King Power Stadium again this season
- Plenty of information is available to supporters to guide them through the Mobile Ticket process and ensure a positive matchday experience
To ensure entry on any given matchday remains as smooth as possible for all fans, we encourage all Mobile Ticket-holding supporters to once again familiarise themselves with processes relating to Mobile Ticketing before setting off to our season-opener.
Here are seven key things to do...
1. Watch our Video Guide to Mobile Ticket entry
We've created videos to help guide supporters through their Mobile Ticket experience at King Power Stadium. Each video shows the journey and steps unique to specific supporter groups, depending on specific circumstances. Watch our video guides below:
Match ticket purchasers | Click HERE.
Match ticket purchasers with children | Click HERE.
Season Ticket Holders | Click HERE.
Season Ticket Holders with children | Click HERE.
Supporters with a disability | Click HERE.
Guidance for iPhone users | Click HERE.
Guidance for Android users | Click HERE.
2. Check your email to find your Mobile Ticket(s)
Mobile Ticket(s) are emailed shortly after a Mobile Ticket purchase. Supporters will need to go to their email inbox (of the email address on their respective LCFC account) on the device they will be using for entry and find the email from ticketsinfo@lcfc.co.uk.
If you can't locate the email, check your junk folder. If you still have issues locating it, go to your LCFC.com account via the Ticketing website (LCFC.com/tickets) to find your ticket.
3. Download your Mobile Ticket(s)
Whether you are using the link via your email or on your LCFC.com account, click on the link to start the download process. Refer to the most relevant video to you for the steps needed to download your Mobile Ticket(s).
4. Charge your device and have your digital wallet ready
Mobile Ticket(s) will not be accessible on mobile devices if there is no battery power. Please ensure your device has enough charge to see you through to your time of entry and have your digital wallet open and ready before you get to the turnstiles.
5. Arrive early
As always, we advise supporters to arrive at King Power Stadium early to minimise the risk of missing kick-off. It is advisable to factor in time for unexpected road traffic and time needed to park (if applicable).
6. Seek support on matchday (if required)
If you need any support with any part of your Mobile Ticket experience, staff at King Power Stadium are ready to answer questions and are on hand to help. Look out for our Here To Help staff in the pink vests around the stadium prior to entry or speak to your nearest steward, located at your turnstile.
7. Read our FAQs
See our frequently asked questions to everything related to Mobile Tickets at LCFC by clicking HERE.
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